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Grúas Alicante · Broken down on the AP-7

Alicante city and province

Broken down on the AP-7 or a motorway near Alicante: what to do

A breakdown on a fast road is dangerous because of the speed of the traffic. Here is how to get to safety, signal your vehicle and ask for help without taking risks.

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Safety first

Steps to get to safety

  1. Switch on your hazard lights as soon as you notice the problem and, if you can, reach the hard shoulder or a safe stopping area.
  2. Turn off the engine, apply the handbrake and turn the wheels away from the road.
  3. Put on a reflective vest before leaving the car and exit on the side of the verge, never on the traffic side.
  4. Activate the connected V16 beacon, compulsory in Spain since 1 January 2026, and place it as high as you can on the vehicle, normally on the roof, taking the least possible risk.
  5. Move away from the car and wait behind the safety barrier, far from the road. Do not stay inside the vehicle or standing next to it.
Who to call

When to call 112 and when to call a tow truck

If anyone is injured, or there is smoke, fire or any danger, call 112 first. If it is only a breakdown with no risk to people, call your breakdown cover or a private tow truck. If you have a flat tyre, do not change it on the road or on a narrow hard shoulder: it is safer to wait for help.

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What to tell us so we can find you quickly

The most important thing is where you are: the road (AP-7, A-31, A-7, N-332…), the direction you were travelling, the nearest kilometre marker or the last town or exit you saw, and the type of vehicle. You can send us your location on .

We attend hard-shoulder and motorway rescues in Alicante and the province. Services start from €60 and we give you a quote before we start. You can pay by cash, card, Bizum or bank transfer.

Your safety comes before the car. If you cannot get behind the safety barrier, call 112.

FAQ

Broken down on a motorway: frequently asked questions

Can I walk along the hard shoulder to an emergency phone?
It is not recommended. With the V16 beacon and your mobile phone you can ask for help from behind the safety barrier, without walking next to the road.
Do you cover the AP-7?
Yes. We attend hard-shoulder and motorway rescues in Alicante and the province, including the AP-7. Tell us the direction and the kilometre marker or the last exit you saw.
What if I do not know exactly where I am?
Send us your location on WhatsApp or tell us the last town, exit or landmark you remember, and the direction you were going.

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